| 1. | When is my property tax payment due? |
| 2. | How do I search for my property? |
| 3. | Can I pay for multiple properties at once? |
| 4. | How do I ensure the property listed is correct? |
| 5. | What payment methods are accepted through this service? |
| 6. | Can I split my payments between multiple cards? |
| 7. | Is there a processing fee? |
| 8. | Why do I have to pay a processing fee to pay online? |
| 9. | Will I receive a receipt in the mail after payment? |
| 10. | If I have a manufactured home on this property, will my decal be mailed to me after I pay online? |
| Q. | When is my property tax payment due? |
| A. | Property tax is due by December 31 each year. After December 31 late fees and penalties will be calculated into your total. |
| Q. | How do I search for my property? |
| A. | You will receive a property tax notice in the mail from your county office with details regarding your property. You may search our website using any of these details such as name, address of the property, PPIN, Parcel, or account number. |
| Q. | Can I pay for multiple properties at once? |
| A. | Yes. You may search for and add multiple properties to your online cart before checking out. There is no limit on how many can be paid for at one time. |
| Q. | How do I ensure the property listed is correct? |
| A. | Once you have searched for your property you will be able to click the blue button that says “View Details” to review all the information about the listing and ensure it is the correct property before continuing to the payment page. |
| Q. | What payment methods are accepted through this service? |
| A. | Visa, MasterCard,and Discover cards are accepted. We do not accept American Express or E-checks. |
| Q. | Can I split my payments between multiple cards? |
| A. | No. The full amount of your online payment must be processed online. For information about splitting payments please contact your local county tax office. |
| Q. | Is there a processing fee? |
| A. | Yes. The processing fee will be shown to you before you enter your payment information. This fee processes in a separate transaction and will be posted on your statement as MUNICIPAL PAY SERVICES. |
| Q. | Why do I have to pay a processing fee to pay online? |
| A. | Your county cannot process credit card payments on its own, so it partners with a third-party payment processor (that’s us — Team Ingenuity) to allow customers the option to conveniently pay online or in person with their debit/credit cards. The processing fee that is charged will show up on your statement as MUNICIPAL PAY SERVICES. The fee covers the cost of processing your card, the cost of building and maintaining our website, and our technical and customer service support to the county and its residents. |
| Q. | Will I receive a receipt in the mail after payment? |
| A. | You will not receive a mailed receipt from the county, but you will receive an electronic receipt at the email address you provided online, after your payment processes. |
| Q. | If I have a manufactured home on this property, will my decal be mailed to me after I pay online? |
| A. | Yes, the county will mail your decal to you within 5 - 7 business days. |
Frequently Asked Questions